Contract Signing
We advise all our clients to review each contract page as signed contract takes immediate effects. Any later adjustments can only be negotiated between both parties with the approval of management
Proforma Invoice
All buyers MUST be aware that Proforma Invoices are ONLY issued after seller and buyer agreements are reached. After receiving the invoice, the client needs to make the payment within 5 working days
Telegraphic Transfer
After the payment has been completed, the buyer is requested to forward a copy of the payment receipt via email to us. We shall wait for the funds to reflect in our bank account. Once this is done, we shall process the order and hence, shipping process will begin.
Shipping & Delivery
All required shipping documentations are scanned and emailed to the buyer immediately after shipment departure. The originals of these documents are executed via DHL or FEDEX Express delivery accordingly. At this point, the buyer will sit and wait for the goods to arrive. After receiving the goods, deal finalized.
PAYMENT TERMS
Our payment terms is strictly T/T payment. We only accept Letter of Credit (L/C) or Bank Guarantee for existing clients
REFUNDS
In case of cancellation or dispute after payments, We do offer a maximum of 2 to 3 weeks for refund. Some refunds are 100% depending on the trade.
OUR RIGHTS
We reserve the RIGHTS to cancel orders we are not satisfied with (Applicable to Minimum orders, delivery conflict ports etc). We also, reserve the RIGHTS to choose our Customers respectively.
